We all know how important lead management is and there are numerous CRM solutions available, however we've found that a free tool, Trello, has been one of the most effective and easy to use CRMs for our team. One of the biggest factors in trialers having a great experience at your studio is your team's ability to connect with them EVERY TIME they come in. Trello makes that easy to do by centralizing your team's notes and tracking trialers through the month in a drag and drop visual interface. This tutorial was created by Emily Nieken, Sales Manager at F45 Yorkville.