Attendance, late cancellations or no shows, and membership usage sync automatically from Mindbody or Xplor Mariana Tek, so nothing has to be tracked manually.
2. Every member gets an Engagement Score
Pipeline calculates a score each day based on month-over-month visit cadence, total visits, how much of their membership they're actually using, late cancels and no-shows, and their client status.
3. The score sorts members into four categories
All-Star, Pro, Low Engagement, or At-Risk. Pipeline places every member into the right category automatically, so your team knows exactly where each person stands.
4. Your team sees exactly who to act on
Wherever you're working in Pipeline, you can see who deserves a shoutout, a nudge, or a check-in, without digging through separate reports to find them.
5. You take the action that fits
Celebrate an All-Star, keep a Pro engaged, re-engage someone with Low Engagement, or reach out personally to someone At-Risk. Every member gets the right kind of attention.
Engagement Score
A daily score based on visit cadence, total visits, membership utilization, late cancels and no-shows, and client status. One number that tells the real story.
Four tiers, no guesswork
All-Star, Pro, Low Engagement, At-Risk. Every member sits exactly where they belong.
Always current
As visits come in, the score moves with them, so a member's status is never stale.
Opportunities, wherever you're working
See who deserves a shoutout, a nudge, or a check-in from wherever you're working in Pipeline, without digging through separate reports.
Built-in outreach
Send a quick message straight from a member's profile, using an automated workflow or a Snippet, so recognizing an All-Star or re-engaging someone At-Risk takes seconds.
A full history, all in one place
Every note, message, and interaction with a member lives in one profile, so anyone on your team can pick up the context instantly.
Integrations
Works with the tools you already use
Pipeline connects directly to your booking platform, accounting software, and communication tools—so everything flows automatically, with no manual entry.
Pipeline replaces the spreadsheets and guesswork with data you can actually trust—less time managing disconnected systems, more time growing your studio.
