Automated texts and emails reach leads and members at exactly the right moment—so nothing depends on someone remembering to send it
Instant response, every time
New leads and trials get an automatic text or email the moment they show interest. No one waits hours to hear back while your team is busy running classes.
Milestones that don't get missed
First class, 30-day check-in, 100th visit. Pipeline sends the right message at the right moment, without anyone tracking dates on a spreadsheet
Workflows built around your studio
Set up custom sequences for leads, new members, or at-risk members. Outreach matches how your studio actually operates, not a generic template.
A new lead comes in, a member hits their first class, a trial is about to expire—pick the moment that should kick off an automated message.
2. Pipeline sends the right message
A text or email goes out automatically, written for that exact moment—a welcome message, a check-in, a milestone shoutout.
3. Workflows adjust based on what happens next
If a lead responds, books a trial, or goes quiet, Pipeline can branch the workflow accordingly—so follow-up stays relevant instead of repeating the same message.
4. Your team stays in the loop
Every automated message is logged in the member or lead's profile, so your team can see exactly what's already been sent before reaching out personally.
5. You build it once, it keeps running
Set up a workflow for new leads, first-time visitors, or at-risk members once—and it keeps running in the background, no matter how busy your team gets.
Customizable workflows
Build sequences around your studio's actual process, not a generic template. New lead nurture, onboarding, win-back; whatever your studio needs.
Milestone check-ins
Celebrate a member's first class, 30 days, or 100th visit automatically, so those moments never slip by unnoticed.
Branching Logic
Workflows adjust based on what a lead or member does next, so follow-up stays relevant instead of repeating the same message regardless of the response.
Snippets
Save the messages your team sends often, whether it's a class recommendation or a renewal reminder, so no one's typing the same thing from scratch every time.
One library, every team member
Snippets are shared across your team, so everyone sends consistent, on-brand messages, whether it's a manager or a new hire's first week.
Built for the in-between
Not every message should be automated. Snippets give your team a shortcut for the messages that need a human touch, without starting from a blank screen.
Integrations
Works with the tools you already use
Pipeline connects directly to your booking platform, accounting software, and communication tools—so everything flows automatically, with no manual entry.
Pipeline replaces the spreadsheets and guesswork with data you can actually trust—less time managing disconnected systems, more time growing your studio.
